Get to know the Western First Aid team of experienced professionals, each committed to delivering the best product seasoned with the best customer service.
Meet Matthew McDaniel, General Manager
Matthew is the General Manager of Western First Aid and Safety. He has 20+ years of departmental management experience in both the First Aid and Uniform Services industries. This includes roles managing sales, service, and operations teams within those industries. Matthew began his career at Western as a Sales Manager supporting our midwestern region, was promoted to Sr. Operations Manager in 2018, then took over as General Manager of the business in 2022.
“Do one thing at a time, and do it well”
Meet Lori Engbrecht, Office and Administrative Manager
“The Heart of Western First Aid”, Lori started with the company in 1994. She serves as the Office and Administrative Manager for the business. Lori oversees the processes of backend operational systems, payroll systems, product procurement, and inventory management.
Meet Misty Pollert, Regional Operations Manager
Misty Pollert is the Regional Operations Manager for our Upper Midwest Region, covering Chicago, St. Louis and Kentucky. Misty worked for Chicago based American First Aid & Safety, which was acquired by Western First Aid in 2017. She has since led that team and has successfully taken on teams in Kentucky and St Louis under her leadership. With 22 years of first aid industry experience, Misty is uniquely qualified to be an elite solutions provider for our customers.
Meet John Wernel, Regional Operations Manager
John is the Regional Operations Manager for our Midwest Region. John graduated from the University of Central Missouri with a Marketing Degree in December of 2017. He started with Western First Aid and Safety as a Route Sales Representative in January of 2018 and got promoted to the Regional Operations Manager position in 2022. He brings his expertise of route-based first aid service, PPE sales, and customer service to the management position.
Meet John Zagar, Regional Operations Manager
John Zagar is a Regional Operations Manager for Western First Aid and Safety, covering the Gulf States & East Coast territories. Previous to joining Western First Aid, he spent 28 years elsewhere in the first and safety business. John brings a wealth of knowledge for growing and sustaining sales in the First Aid, PPE, Training & AED sales spaces. He has played a key role in the strategic direction of the company’s growth. Having a second unique career opportunity to grow a First Aid & Safety business is what ultimately made Western First Aid the perfect fit.
Meet Brent Rogers, Regional Operations Manager
Brent is a Regional Operations Manager for Western First Aid and Safety, covering the Pacific Northwest. Brent owned and operated an independent first aid company prior to taking on his role with Western First Aid. He has 20 years of industry leadership experience, and is a key contributor to Western’s growth, sales and expansion initiatives
Meet Mike Cleary, Regional Operations Manager
Mike is a Regional Operations Manager for Western First Aid and Safety, covering our Southwest Operations teams. Mike spent 18 years with Aramark as a leader in their Uniform Services Division before transferring over to Western in 2018. Mike is a proven unifier, having worked with several departments to develop our west coast book of business from scratch. Mike specializes in sales and operational leadership/support.